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Here are answers to some of the questions you might ask. If you cannot find your answer here, then please send email to support.
Q: Rather than renew my support
contract, can I pay for support when I need it?
A: No. Support contracts are for twelve months and must be in place before you hit a problem.
Q: The development work is finished, but
I need occasional support for the lifetime of the application. What
can you offer?
A: We are always happy to negotiate a special support contract to meet your requirements.
Q: At the end of my project, can I
transfer the license to some other organization?
A: Yes. If you have a current support contract, then we will be happy to issue a new license. The old license will be revoked. However, where you have no current support contract, then we will transfer the license for a small fee.
Q: [FAQ Question]
A: [FAQ Answer]